Here you will find answers to your questions about shopping with us. Simply scroll down to the categories below for complete information, and answers to any questions you may have.

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FAQS

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HOW LONG WILL IT TAKE FOR MY ORDER TO BE DISPATCHED?

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We aim to dispatch all orders within 48 hours, however the timescale is 3-5 business days (Monday-Friday). Estimated delivery times are only to be used as a reference and may vary from time to time due to reasons beyond our control. All orders are sent recorded/tracked and a signature upon delivery will be required.

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HOW DO I FIND MY SIZE?

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Please refer to our sizing guide and the product description for accurate sizing information.

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Do you ship worldwide?

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We offer International Tracked Shipping, with estimated delivery timescales of 10-14 days. Estimated delivery times are only to be used as a reference and may vary from time to time due to reasons beyond our control.

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can i return my orders?

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We don't accept returns, all items are thoroughly checked before dispatch. However, in the event that you receive a faulty item please contact returns@beautenoire.co.uk. 

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Do you offer free shipping?

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We offer free shipping for all UK Mainland orders from £60, and over.

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Our customer service team aims to response to all queries within 24-48 hours.

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We do not accept responsibility for lost parcels once the parcel has been shipped.

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FAQ

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