Here you will find answers to your questions about shopping with us. Simply scroll down to the categories below for complete information, and answers to any questions you may have.
HOW LONG WILL IT TAKE FOR MY ORDER TO BE DISPATCHED?
We aim to dispatch all orders within 48 hours, however the timescale is 3-5 business days (Monday-Friday). Estimated delivery times are only to be used as a reference and may vary from time to time due to reasons beyond our control. All orders are sent recorded/tracked and a signature upon delivery will be required.
HOW DO I FIND MY SIZE?
Please refer to our sizing guide and the product description for accurate sizing information.
Do you ship worldwide?
We offer International Tracked Shipping, with estimated delivery timescales of 10-14 days. Estimated delivery times are only to be used as a reference and may vary from time to time due to reasons beyond our control.
can i return my orders?
We don't accept returns, all items are thoroughly checked before dispatch. However, in the event that you receive a faulty item please contact firstname.lastname@example.org.
Do you offer free shipping?
We offer free shipping for all UK Mainland orders from £60, and over.
Our customer service team aims to response to all queries within 24-48 hours.
We do not accept responsibility for lost parcels once the parcel has been shipped.